- hello@va-it.com.au
Scale Sustainably With Full Time Outsourced Teams and Save Up To 76% On Employment Costs
Welcome to VA -it – Your Offshore Staffing Solution!
Imagine having a dedicated team of skilled professionals working tirelessly to support your business goals, all while saving you time and money. With VA-it, that dream becomes a reality. Offshoring your workforce allows you to tap into a pool of talented Virtual Assistants or VA, giving you access to specialized skills at a fraction of the cost.
Why Offshore Staffing?
Imagine having a dedicated team of skilled professionals working tirelessly to support your business goals, all while saving you time and money. With VA –it, that dream becomes a reality. Offshoring your workforce allows you to tap into a pool of talented Virtual Assistants or VA, giving you access to specialized skills at a fraction of the cost. at a fraction of the cost.
Industries We Can Cover
Accounting & Finance
Legal
Real Estate
Information
Technology
Trades
Retail &
E-Commerce
| Local Staff |
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100% Labour Costs |
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Takes time to hire and train onsite |
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Onshore Overhead & On Costs |
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Health Insurance + Other benefits |
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| rEMOTE Staff |
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60-70% Lower Labour Costs |
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Easy to Hire and Train |
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No Onshore Overhead & On Costs |
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Easy to replace |
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Monitored and Co-Managed |
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Easy to Scale |
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No Benefits Required |
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No Office Required |
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Promotes Diversity and Inclusion |
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Access to a global talent pool |
Benefits of Offshoring with VA -it
Cost Savings
Say goodbye to the huge employee cost of hiring locally. Offshoring with VA-it enables you to access top-notch talent at competitive rates, allowing you to save up to 75% on the cost of a traditional employee. at a fraction of the cost. at a fraction of the cost.
Flexibility
Whether you need one virtual assistant or an entire team, VA-it provides flexible staffing solutions (with no lock-in Contracts) tailored to your business needs. Scale up or down effortlessly as your requirements evolve.
Quality Assurance
Rest assured, our rigorous vetting process ensures that you’re matched with the top 2% of skilled professionals who are dedicated to delivering high-quality work. Say goodbye to micromanaging and hello to peace of mind.
Dedicated Support
With a global team and a dedicated Customer Success Manager, VA-it ensures success of the team within your business. Whether it’s customer inquiries or project deadlines, we’ve got you covered.
Focus on Growth
Offloading routine tasks to offshore staff frees up your time to focus on what truly matters – growing your business. From administrative tasks to specialized projects, delegate the details while you drive innovation and expansion.
Ready to Experience the VA-it Difference?
Take the first step towards unlocking your business’s full potential. Explore our services, browse our talent pool, and discover how offshoring with VA-it can revolutionize the way you work. Get started today and watch your business thrive like never before!
Still Have Questions?
We’re here to help! Reach out to our friendly team for personalized assistance and discover how VA-it can transform your business for the better. Let’s embark on this journey together towards sustainable growth and success.
Wondering how it all works? Let’s walk you through it!
01
Consultation
It all starts with a conversation. We take the time to understand your business needs, goals, and culture. Whether you’re looking to scale your operations, reduce costs, or streamline processes, we tailor our services to fit your unique requirements.
02
Recruitment
Once we have a clear picture of what you’re looking for, we handpick top talent from our pool of offshore professionals. Whether it’s general virtual assistants, mortgage broking assistants, or conveyancing assistants, we’ve got you covered.
03
Onboarding
Integrating your new team seamlessly into your operations is our priority. We handle all the nitty-gritty details, making sure your offshore staff feel like a natural extension of your in-house team.
04
Support
But our job doesn’t end there. We provide ongoing support and guidance to ensure smooth sailing. From performance monitoring to troubleshooting, we’re here every step of the way.
Ready to experience the benefits of offshoring with VA -it?
What's Included
- Dedicated Account Manager
- Fees Include payment to VA
- PC & High speed internet
- Ongoing support
- Flexible – month-to-month
- No management fees
- No Lock In Contracts
- No Security Bond
- Scale up and Down as required
FAQ
Costs and benefits
By choosing VA-it for offshoring , you can save up to 76% compared to local hiring. It’s a smart move for your budget!
Outsourcing with VA-it means accessing a skilled workforce, saving costs, and having more flexibility to grow your business. It’s like having a secret weapon for success!
Our charge includes the payments to the VA, work devices , high speed internet and workspace . You may purchase Business specific software subscriptions for your VA where required (Virtual phone number, security, software, etc). Direct Debit/Bank Fees may apply.
Recruitment
VA-it team is a 100% human. Our dedicated human resource will assist you for 40 hours each week. You may use AI to enhance work and efficiency.
Our team of VAs are based in Sri Lanka – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process as well as an in-depth training and testing program. All VAs are supervised by talented Customer Success Managers and have a team that they can rely on for help. Our assistants are compensated at higher-than-market salaries, and incentivized by your happiness!
With VA-it, you can offshore a variety of roles, from admin support to mortgage broking and conveyancing. Think of it as building your dream team, but with more options!
Setting up your offshore team with VA-it is quick and easy, usually just a few weeks.
VA-it’s recruitment process is thorough, and yes, you get to interview potential candidates.
VA-it ensures quality through a rigorous selection process and select the top 2% of applicants.
While VA-it provides initial orientation, the training on your processes and work is to be carried out by you. This ensures your team is perfectly tailored to your business
bsolutely! VA-it will assist you with virtual induction and provide support for 3 months.
Yes, with VA-it, you can easily scale your team up or down depending on your needs
VA-it’s team works will work your hours, aligning with your business needs. VA-it, by default, is available 8 hours a day, 5 days a week. You choose the 8 hour window, and that window can be anytime, but it must be a “solid” block, i.e. no breaking up the 8 hours.
VA-it will work with you on performance management, including coaching and replacement if necessary.
Yes, VA-it ensures all team members have excellent English skills for seamless communication.
Your payment to VA-it will include the payment to the offshore staff. No further payment is required.
You can offer incentives, professional development opportunities, and more to keep your offshore team happy and motivated.
Location and operations
VA-it operates in the Sri Lanka time zone.
VA-it can assist you to obtain a VOIP system that provides outgoing calls with your local phone numbers.
Sri Lanka boasts a rich culture of warmth and hospitality, which reflects in VA-it’s work culture.
General
Offshoring can actually relieve your local staff of routine tasks, allowing them to focus on more important work.
You handle tasks specific to your business, while VA-it takes care of recruitment, HR, and more.
Data privacy is central to decisions we make at VA-it. The following are some of the systems that keep your data secure:
- Payments. Your payment information is stored with Stripe, a leading global payments processing company that powers companies like Google, Amazon, Slack, Zoom and Lyft. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification in the payments industry. All card numbers are encrypted at rest with AES-256-bit encryption keys. In transit, Stripe forces TLS encryption on all data.
- Credentials. Any credentials exchanged with VA-it are handled by Google Cloud’s Secret Manager, a best-in-class credential management system, and any data interchanged with Secret Manager are encrypted in transit with TLS, and at rest this data is encrypted with AES-256-bit encryption keys
- VA-it Team. All team members have signed strict non-disclosure agreements, and data security agreements. Data is only viewed by essential parties, and every team member that interacts with customer data undergo training & certification on data security best-practices. Access logs and monitoring software are also employed to track human agent conduct.
- File Uploads. All stored files are stored with a Google Cloud, and access to these files are controlled by public private key encryption. There are only three holders of private keys – the original sender and the dedicated team linked to your account
Absolutely! VA-it caters to businesses of all sizes, offering customized solutions to fit your needs.
Is it worldwide?
VA-it Assistant is available worldwide! Please note that VA-it can only communicate with you and external parties in English.
Any way you like! We have the following methods available at this time:
- Dedicated phone number (calls & texts)
VA-it guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You also get a dedicated Client Success Manager who can help you with any aspect of the Wing experience.
VA-it is primarily located in Melbourne, Australia. We strive to hire the best people and are not confined by borders.
Yes! You can use the VA-it team from anywhere in the world, while travelling, or while in your own home. The only limitation here is that the VA-it team is only able to communicate with you and other third parties in English.
- 470 St Kilda Road, Melbourne VIC 3004
- hello@va-it.com.au
- 03-7050 4425
VA-IT
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